Does Onida TV Service Center provide warranty repairs for TVs?

Introduction

When your television suddenly stops working, shows a blank screen, loses sound, or fails to start, the first question that comes to mind is whether the issue can be resolved under the manufacturer warranty. Users often search for reliable guidance, especially when dealing with brand-specific service centers. If you are an Onida TV owner facing performance issues, understanding the scope of warranty repairs becomes essential. The Onida TV Service Center is equipped to handle various warranty-related cases, ensuring that customers receive authorized support for eligible repairs.

In this blog, we will explain how warranty repairs work, what issues are covered, what’s excluded, how to claim warranty, and when you may need paid service support. Whether you are dealing with part failures, display malfunction, or operational glitches, this detailed guide helps you make informed decisions.

Understanding Warranty Repairs at the Onida TV Service Center

The Onida TV Service Center offers authorized repair and replacement services for customers whose TVs are still under the brand’s official warranty period. Warranty coverage typically varies based on the model, purchase terms, and the specific issue affecting the device. The service center's technicians assess the root cause of the problem and verify whether the malfunction qualifies for a warranty claim.

If your TV is relatively new or showing issues that appear without external damage, there is a strong chance that the problem falls under warranty coverage. But before proceeding, it is important to understand the types of defects that are included and excluded.

What Types of TV Issues Are Covered Under Onida Warranty?

Onida offers a limited warranty on most of its LED, LCD, and Smart TV models. The coverage focuses on repairing defects arising from manufacturing faults. Here are common issues generally covered:

1. Display Malfunctions

Problems like flickering, vertical lines, dead pixels, or screen fading may qualify for warranty repair if there is no accidental damage.

2. Motherboard or Circuit Failure

Internal electronics sometimes fail due to manufacturing defects. These types of issues are typically covered.

3. Sound Failure

If the speakers stop working, produce distorted audio, or fall silent due to internal faults, warranty support may apply.

4. Connectivity Issues

In Smart TVs, malfunctions in Wi-Fi modules, Bluetooth sensors, or HDMI ports are often covered when not caused by misuse.

5. Power Supply Board Failure

If your TV refuses to turn on due to a faulty power board that failed under normal usage, it usually qualifies for warranty repair.

What Is Not Covered Under Warranty Repairs?

Even though Onida offers strong warranty support, certain conditions void the warranty. These include:

  • Physical damage, cracks, water exposure, or misuse

  • Burning marks or liquid damage on the panel

  • Unauthorized repairs or opening the TV by a non-certified technician

  • Damage caused by power fluctuation without stabilizer use (for models requiring stabilizers)

  • Accessories such as remote control, cables, and external parts

If your TV faces any of these issues, the service may be considered out-of-warranty, and charges may apply.

How to Check If Your Onida TV Is Still Under Warranty?

Before visiting a service center, confirm your warranty status:

  • Review the invoice or purchase receipt

  • Check the warranty card

  • Look for the warranty duration based on your model (usually 1 year on product, extended warranty depending on seller)

Some customers also receive extended protection via retailer schemes or add-on packages.

How Does the Warranty Claim Process Work?

Here is how the process typically unfolds:

1. Register the Issue

You can contact the service center or customer support and report the issue in detail.

2. Provide Purchase Proof

The technician will request a bill or warranty card to confirm eligibility.

3. Diagnosis by Certified Technician

A trained Onida engineer inspects the television to determine whether the defect is covered under warranty.

4. Repair or Replacement

If the issue qualifies, the part is repaired or replaced free of cost. For panel-related issues, a replacement may be offered depending on terms.

Brands like Dial Service Centre (authorized for multiple brands) also assist customers by offering doorstep pickup, guidance on warranty claims, and expert repair solutions.

Why Warranty Repairs Are Beneficial for Customers

Getting your TV repaired under warranty offers several advantages:

1. Zero Repair Cost

No charges for labor or components (for warranty-approved issues).

2.  Genuine Spare Parts

Only brand-certified components are used.

3. Skilled Technicians

Experts trained directly by the brand handle your TV.

4. Better Durability

Warranty repairs ensure long-term performance and reduce repeated failures.

Signs Your Onida TV May Need Warranty Repair

If you spot the following issues, your TV might be eligible for warranty support:

  • Sudden color distortion or washed-out screen

  • No sound or intermittent audio cutout

  • Dead pixels or black patches

  • Unable to connect to Wi-Fi, apps not loading

  • TV switches off randomly

  • Startup failure, standby light blinking

If the TV is within the warranty period and shows these symptoms without physical damage, filing a warranty claim is the smartest approach.

When Is Paid Service Required?

Sometimes customers assume all problems qualify for free repair, but that isn’t the case. You may need paid service when:

  • TV is older than the warranty term

  • Panel is cracked due to external force

  • Internal components are burnt due to power surge

  • Water spilled on the TV

  • Unapproved technician tampered with the circuit

In such cases, you can still get affordable help from professional service providers like Dial Service Centre, who deliver quality repairs at a reasonable price.

Specialized Repair Services in Different Cities

Specialized Repair Services in Different Cities ensures customers have access to expert technicians regardless of location. Whether in a metro or small town, these service centers provide standardized repair quality, quick fault detection, and genuine spare parts to maintain brand standards.

Onida TV Service Center in Mumbai

The Onida TV Service Center in Mumbai provides expert repair solutions for LED, LCD, and Smart TVs facing display issues, sound failure, or software glitches. Certified technicians ensure reliable diagnosis and use genuine spare parts for all repairs. Whether under warranty or out-of-warranty, customers benefit from doorstep assistance, fast service, and transparent repair procedures. This service center supports a wide range of Onida TV models, making it a dependable choice in Mumbai for quality television repair.

Onida TV Service Center in Goa

The Onida TV Service Center in Goa offers specialized repair services for various Onida TV issues including picture distortion, motherboard failure, audio problems, and smart feature malfunctions. Technicians are trained to handle both warranty and non-warranty cases with precision. Customers receive professional inspection, detailed fault explanation, and genuine replacement parts when required. With quick service response and dependable technical expertise, this center is a trustworthy option for Onida TV repair needs throughout Goa.

Onida TV Service Center in Surat

The Onida TV Service Center in Surat is dedicated to delivering high-quality repair support for customers experiencing issues with their Onida LED, LCD, or Smart TVs. From screen problems to power failures, technicians provide accurate troubleshooting and effective repairs. The center handles warranty claims, out-of-warranty repairs, and offers genuine spare parts for long-lasting solutions. With skilled professionals and prompt service, it is one of Surat’s most reliable destinations for comprehensive Onida TV repairs.

Conclusion

Warranty repair support plays a crucial role in ensuring that your Onida TV continues to deliver the performance and reliability you expect. The Onida TV Service Center provides professional, brand-authorized solutions for issues that qualify under the manufacturer warranty, ensuring customers receive free repairs, genuine parts, and expert technical care. Understanding what is covered and what isn't helps you make the right decision, whether you choose a warranty claim or opt for paid repair service. With timely diagnostics, skilled technicians, and dependable assistance across various cities, you can trust authorized service centers to restore your TV’s performance efficiently and safely.

 

FAQs

1. Does Onida offer free repairs during the warranty period?

Yes, Onida provides free repairs for issues covered under manufacturer warranty.

2. Are display panel issues covered in warranty?

Yes, unless the panel is physically damaged or has burn marks.

3. Do I need a bill for warranty repair?

A purchase invoice or warranty card is mandatory.

4. Can water damage be repaired under warranty?

No, liquid damage is not covered.

5. How long does a warranty repair take?

Most cases are resolved within 2–5 working days.

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