Introduction

When your Thomson TV  develops issues, ensuring quality repair is a top priority. One of the most common questions customers ask is: “Are genuine parts used at the Thomson TV Service Center?”

Using authentic components is crucial for maintaining the performance, longevity, and warranty of your television. In this blog, we’ll discuss the importance of genuine parts, how Thomson TV Service Center operate in major cities like Mumbai, Pune, and Hyderabad, and what to expect when you bring your TV for service.

Why Genuine Parts Matter

Using original components in TV repairs is essential for several reasons:

1. Durability and Performance: Genuine parts are designed specifically for your Thomson TV model, ensuring optimal performance.
2. Warranty Protection: Repairs with original parts at authorized service centers maintain your manufacturer warranty. Using third-party parts can void the warranty.
3. Safety: Certified components reduce the risk of electrical hazards or further damage to your TV.
4. Compatibility: Original parts fit perfectly and work seamlessly with your TV’s software and hardware.

Unauthorized or generic parts may save costs in the short term, but they often result in reduced performance, shorter lifespan, or recurring issues.

Thomson TV Service Center in Mumbai

The Thomson TV Service Center in Mumbai is one of the largest centers servicing urban households.

• Use of Genuine Parts: Mumbai service centers strictly use original Thomson components, including boards, display panels, power supplies, and backlights.
• Common Repairs: Display flickering, audio issues, software updates, or power supply repairs.
• Warranty: Repairs with original parts ensure your warranty remains intact.

Mumbai centers prioritize high-quality service and quick turnaround due to the city’s high demand and availability of genuine stock.

Thomson TV Service Center in Pune

 the Thomson TV Service Center In Pune, provides reliable repairs with authentic parts.

• Panel Repairs and Replacements: Original LED/LCD panels are used for all replacements.
• Board Replacements: Motherboards, T-Con boards, and power supply boards are genuine Thomson parts.
• Repair Timeline: Minor repairs are often completed the same day, while panel replacements may take 3–5 days depending on stock availability.

Using original parts ensures the TV continues to operate efficiently, just like when it was new.

Thomson TV Service Center in Hyderabad

The Thomson TV Service Center in Hyderabad also emphasizes the use of authentic components.

• Genuine Components: All internal parts, including capacitors, LED strips, remote sensors, and connectors, are certified by Thomson.
• Smart TV Repairs: Firmware issues, connectivity problems, and motherboard faults are resolved using original parts.
• Warranty Compliance: Repairs using genuine components maintain the original warranty coverage.

Hyderabad centers ensure that every repair is performed with quality assurance in mind, reducing the chance of repeat problems.

Other Cities — Thomson TV Service Centers

Apart from Mumbai, Pune, and Hyderabad, Thomson authorized centers in cities like Bengaluru, Chennai, and Kolkata follow the same policy of using genuine parts only.

• Minor software or connectivity issues: Fixed using original boards or certified software updates.
• Board and power supply repairs: Conducted with Thomson-certified components.
• Display panels: Replacement panels are 100% original and model-specific.

This consistent use of genuine parts ensures long-term reliability and customer satisfaction across all regions.

Conclusion

Yes — genuine parts are used at all authorized Thomson TV Service Centers, including in Mumbai, Pune, Hyderabad, and other major cities. Using authentic components ensures your TV’s performance, extends its lifespan, and maintains warranty protection.

Whether you need a simple software fix, board replacement, or a full panel change, visiting an authorized service center guarantees that your Thomson TV receives the care it deserves. Choosing genuine parts over generic alternatives protects your investment and provides peace of mind for years to come.

Tips to Ensure Your TV is Repaired with Genuine Parts

1. Visit Authorized Service Centers Only: Unofficial repair shops may use counterfeit or generic parts.
2. Ask About Parts: Confirm with the technician that all replacements are genuine Thomson components.
3. Keep Warranty Documents: Ensure your invoice and warranty card are handy — this often guarantees use of original parts.
4. Avoid DIY Repairs: Opening the TV yourself can lead to voided warranty and use of non-authentic parts.
5. Check Part Serial Numbers: Some parts carry serial numbers or Thomson branding for verification.

By following these tips, you can be confident your TV will continue to perform optimally after repair.

Frequently Asked Questions (FAQ)

Q1: Are genuine parts always used at Thomson TV Service Centers?
Yes, authorized Thomson TV Service Centers use only original parts certified by Thomson, including boards, panels, and power components.

Q2: Will using genuine parts affect my warranty?
No — using genuine parts ensures that your TV’s warranty remains valid. Non-authorized repairs or generic parts can void the warranty.

Q3: How can I confirm that the parts are genuine?
You can ask the technician for part details or check for Thomson branding and serial numbers on replacement components.

Q4: Do all Thomson service centers across India use genuine parts?
Yes — centers in Mumbai, Pune, Hyderabad, and other major cities follow strict policies to use only genuine Thomson parts.

Q5: What happens if a part is not available at the service center?
If a required part is not in stock, the center will order it from an authorized warehouse. This may take a few days but ensures the part is genuine.

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