Are genuine parts used at the Thomson TV Service Center?
Introduction
Thomson televisions are known for their dependable performance, sharp picture quality, and value-driven Smart TV features. From LED and Android TVs to advanced display models, Thomson TVs are widely used in Indian households. However, like any electronic device, TVs can develop issues over time such as screen problems, sound faults, power failures, or software glitches.
When a repair becomes necessary, one of the most important concerns for customers is whether genuine spare parts are used during the repair process. This is where an authorized Thomson TV Service Center plays a vital role. Using original Thomson components ensures safety, reliability, and long-term performance while also protecting the manufacturer’s warranty.
This blog explains whether genuine parts are used at Thomson service centers and highlights services available in Mumbai, Pune, and Hyderabad.
Why Genuine Parts Matter for Thomson TV Repairs
Using genuine spare parts is essential for maintaining the quality and lifespan of your television. Original Thomson components are designed specifically for each model and undergo strict quality checks before use.
Key reasons genuine parts are important include:
- Perfect compatibility with Thomson TV models
- Consistent picture and sound performance
- Reduced risk of overheating or electrical failure
- Longer durability compared to local or duplicate parts
- Protection of manufacturer warranty
- Reliable functioning after repair
Authorized Thomson service centers follow strict brand guidelines and do not compromise on part quality.
Are Genuine Parts Used at the Thomson TV Service Center?
Yes, authorized Thomson TV Service Centers use only genuine Thomson spare parts for all repairs and replacements. Each repair follows a standardized process that ensures the correct part is identified, replaced, and tested according to company standards.
Standard Repair Process at Thomson Service Centers
- Initial Diagnosis – Technicians inspect the TV using professional diagnostic tools.
- Issue Identification – The faulty component is accurately identified.
- Genuine Part Replacement – Only original Thomson components are used.
- Performance Testing – The TV is tested for picture, sound, and stability.
- Final Quality Check – Ensures the TV meets Thomson service standards.
This structured approach ensures transparency, safety, and long-lasting repair results.
Common Repairs That Require Genuine Thomson Parts
Many TV issues require original components to ensure proper functioning:
- Display issues such as black screen, flickering, or lines on the screen
- Backlight problems affecting brightness or visibility
- Speaker or audio output failures
- Power supply or motherboard faults
- HDMI, USB, and connectivity port issues
- Smart TV software and internal hardware problems
Using non-genuine parts for these issues can lead to repeated failures and reduced TV life.
Thomson TV Service Center in Mumbai
The Thomson TV Service Center in Mumbai serves a large customer base and is equipped to handle both minor and complex TV issues. Services provided include:
- Screen and backlight repairs using original panels
- Audio and speaker troubleshooting
- Power board and internal circuit repairs
- Smart TV software and firmware support
- Connectivity and port repairs
Technicians in Mumbai ensure that only genuine Thomson parts are used, maintaining repair quality and performance consistency.
Thomson TV Service Center in Pune
The Thomson TV Service Center in Pune offers professional repair services for LED, LCD, and Smart TVs. The center focuses on accuracy and long-term reliability.
Services include:
- Display and picture quality issues
- Audio distortion or no-sound problems
- Power and motherboard diagnostics
- HDMI and USB port repairs
- Smart TV software troubleshooting
All replacements in Pune are done using original Thomson components, ensuring safe and dependable repairs.
Thomson TV Service Center in Hyderabad
The Thomson TV Service Center in Hyderabad is well-equipped to handle a wide range of technical issues. Technicians are trained to repair both hardware and software-related problems.
Key services include:
- Screen and backlight repairs
- Power supply and motherboard fixes
- Speaker and sound output issues
- Connectivity and Wi-Fi troubleshooting
- Smart TV app and system errors
Each repair undergoes strict testing, and only genuine Thomson spare parts are used to restore the TV’s original performance.
How to Ensure Genuine Parts Are Used
Customers can take a few steps to confirm the authenticity of repairs:
- Always choose an authorized Thomson TV Service Center
- Ask for service documentation after repair
- Ensure technicians are brand-trained
- Avoid local repair shops offering unusually quick fixes
- Keep repair records for future reference
These steps help ensure transparency and peace of mind.
Benefits of Choosing an Authorized Thomson TV Service Center
Opting for an authorized service center provides multiple advantages:
- Certified technicians with brand-specific training
- Use of genuine Thomson spare parts
- Warranty-safe repairs
- Accurate diagnostics using professional tools
- Structured and transparent repair process
- Doorstep service availability in select locations
Unauthorized repairs may use duplicate parts that can affect performance and void warranties.
Frequently Asked Questions (FAQ)
1. Are genuine parts used at the Thomson TV Service Center?
Yes, all authorized Thomson service centers use original Thomson spare parts for repairs.
2. Why should I avoid non-genuine spare parts?
Non-genuine parts may reduce TV lifespan, affect performance, and create safety risks.
3. Can display issues be fixed using genuine parts?
Yes, screen, panel, and backlight issues are repaired using original components.
4. Are Smart TV software and hardware issues handled properly?
Yes, authorized centers fix both software and internal hardware problems following Thomson guidelines.
5. Which cities have authorized Thomson TV service centers?
Mumbai, Pune, and Hyderabad are major cities with authorized Thomson TV Service Centers.
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