ADP Launches New AI Agents to Transform Workforce Solutions and HR Workflows
ADP has introduced AI-powered ADP Assist agents designed to help HR leaders, payroll professionals and managers solve workforce challenges more efficiently, improve decision-making and reduce administrative friction across the employee lifecycle. Built on ADP’s extensive global workforce dataset, these intelligent agents automate key tasks and deliver tailored insights that support people-centric work environments.
The new ADP Assist agents expand ADP’s lineup of data-driven innovation by applying advanced artificial intelligence to real-world HR and workforce management scenarios. These agents are persona-based, meaning they can address specific needs across HR, payroll, management and employee interactions from streamlining routine processes to enabling faster, more informed workforce decisions.
According to ADP’s leadership, the company’s approach to AI focuses on enhancing human roles rather than replacing them. By combining proprietary workforce insights with AI automation, ADP Assist agents deliver customised support while maintaining the security, governance and compliance standards global organisations trust. This ensures that intelligence-driven work aligns with organisational objectives and operational realities.
The agents are expected to improve efficiency in tasks such as managing workforce data, monitoring payroll accuracy, supporting HR workflows and providing contextual recommendations tailored to specific roles. By embedding these capabilities directly into ADP’s HR and payroll solutions, the company aims to reduce manual work for practitioners and free up time for strategic initiatives that enhance employee experience and productivity.
ADP Assist agents arrive at a time when many organisations are seeking ways to leverage AI responsibly to support workforce transformation. With AI adoption accelerating across HR technology, solutions that bring actionable intelligence into everyday workflows can help teams navigate complexity, boost performance and adapt to shifting organisational demands.
In summary, ADP’s AI agents represent a meaningful expansion of the company’s workforce solutions, offering organisations smarter, automated support for HR and payroll workflows while keeping people at the centre of work-related technology.
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