The ITIL® V4 Foundation Certification Training offered by Sprintzeal in Miami, FL is an entry-level course designed to introduce learners to the principles and practices of IT Service Management (ITSM) using the globally recognized ITIL 4 framework. This training helps individuals understand how IT services can be aligned with business goals to improve efficiency, productivity, and customer satisfaction. The course typically includes around 16 hours of instructor-led training, along with study materials, mock tests, and an exam voucher.