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Zipprr Predicts: What AI Chat Will Look Like for Businesses by 2028
Picture a customer messaging a business at 2 a.m. and getting a reply that actually solves their problem, not a canned line that dodges the question. That's not a stretch anymore. It's already happening, and it's only going to get more common as the technology matures. Right now, most chatbots still work off scripted flows. Ask something outside the script and the conversation falls apart....
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