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Casey Miller @CaseyMiller added blog in Other
2026-04-14 10:57:05 · Translate ·

The Digital Concierge: Salesforce Agentforce Development for Travel and Hospitality

The travel and hospitality industry faces a massive shift in guest expectations. Modern travelers want instant answers. They hate waiting on hold. They dislike repeating their requests to different staff members. Traditional chatbots often fail because they lack "reasoning" abilities. They follow rigid scripts and break when a guest asks a complex question. Salesforce Agentforce Development...

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