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Elina Smith @elinasmith добавлена новая статья in Другое
2026-07-30 12:25:11 · Перевод ·

How Zipprr's AI Chat Workflow Cuts Support Ticket Chaos in Half

Picture a support inbox with 40 unread messages at 9 a.m., and half of them are asking the same three questions your team answered yesterday. That's not a staffing problem. That's a workflow problem, and it's the exact problem AI chat workflow automation was built to solve. Most support teams don't need more people. They need a system that routes, answers, and escalates without a human touching...

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Elina Smith @elinasmith добавлена новая статья in Другое
2026-06-30 09:41:19 · Перевод ·

What's New in WhatsApp AI Automation in 2026?

A rundown of the biggest WhatsApp AI automation changes in 2026 - from Meta's global Business Agent to new pricing, pacing, and carousel templates. WhatsApp AI automation looks meaningfully different in 2026 than it did even a year ago. The short answer to what changed: Meta rolled its own AI agent out worldwide, introduced a separate pricing category for AI-initiated chats, replaced bulk...

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